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Natural Way will always do its best for
your healthy life.

OEM/ODM inquiry bulletin board

This bulletin board is for health functional food production consignment (OEM/ODM) inquires.
For product purchases or product inquiries, please contact the salesperson of each product.
Salesperson information and customer service number are specified on each product.

Privacy Policy

<Company name> (hereinafter “Company”) has the following processing policy in order to protect the personal information, rights and interests of users and to handle complaints related to personal information smoothly in accordance with the Personal Information Protection Act. 
Revisions to the “Company's” Privacy Policy will be notified through announcements on the website (or individual notification).

○ This policy is effective as of January 1, 2021.

1. Purpose of Personal Information Processing. The “Company” utilizes the personal information collected for the purposes described below.  The collected personal information will not be used for any purpose other than as stipulated below, and if there are any changes to the purpose, the Company shall obtain prior consent from the users.

A. Website membership registration and management
Personal information is processed for the purpose of identification and authentication according to the provision of the membership service, identification according to the implementation of the limited identification system, and prevention of illegal use of the service.

B. Processing of civil complaints
Personal information is processed for the purpose of verifying the identity of the complainant, checking the complaint, contacting the complainant for fact checking, and notifying the results.

C. Provision of goods and services
Personal information may be used for service provision purposes.

D. Utilization of marketing and advertising activities
Personal information may be used for the purpose of checking the validity of services, determining the access frequency, and statistical reference of members’ service use.

2. Status of Privacy Files

1. Personal information file name : Personal information
Personal information items: E-mail, mobile phone No., company telephone No., title, department, company name, access log, access IP info., and legal representative’s name
Collection method: Website
Reason for retention : Consent to use of personal information
Retention period : 3 years
Related laws : Records regarding the collection, processing, and use of credit information : 3 years, Records of consumer complaints or dispute settlements : 3 years, Records of contracts or application withdrawal : 5 years

3. Period of personal information processing and retention
① The “Company” processes and retains the personal information during the designated period of use as agreed upon with the information object and according to laws concerning the retention and use period of personal information.
② The period of personal information processing and retention according to the service type is as follows :

1.<Processing of civil complaints>
Personal information related to <processing of civil complaints> is retained and used for the aforesaid purposes for 3 years from the date of agreement to the collection and use of personal information.
Reason for retention : Consent to use of personal information
Related laws : 1) Records of consumer complaints or dispute settlements : 3 years
2) Records of contracts or application withdrawal : 5 years
Exceptions :

4. Provision of personal information to third party
① The “Company” may provide a third party with the personal information only when falling under Articles 17 and 18 of the Personal Information Protection Act, such as the consent of the personal information subject and special provisions of the law.
② The “Company” provides personal information to a third party as follows :

1. Company
Those who are provided with personal information : “Company”
Purpose of the receiver’s use of personal information: E-mail, mobile phone No., company telephone No., title, department, company name, and legal representative’s name and mobile phone No.
Receiver’s retention and use period : 3 years

5. Rights and obligations of the information subject and legal representative and how to exercise such rights. As a personal information subject, a user may exercise the following rights :
① An information subject may exercise the right to request the “Company” for opening, correcting, deleting, and suspending the use of personal information anytime.
② The act of exercising the rights stated in Paragraph 1 above may be implemented in writing or via e-mail or fax in accordance with Article 41-1 of the Enforcement Ordinance of the Personal Information Protection Act. In response, the “Company” shall take measures accordingly without delay.
③ An information subject may exercise the rights stated in Paragraph 1 above through a legal representative or an entrusted individual.  In this case, the user shall submit a letter of attorney using Annex Form No. 11 of the Enforcement Regulations of the Personal Information Protection Act.
④ The information subject’s right to request opening or suspending the of use of personal information may be restricted in accordance with Article 35, Paragraph 5 and Article 37, Paragraph 2 of the Personal Information Protection Act.
⑤ As for the correction and deletion of certain personal information items, in case the relevant law specifies such items as a basic requirement, the request for deletion may not be accepted.
⑥ The “Company” shall confirm whether the person who made the request, such as a request for opening, correcting/deleting, or suspending the use according to the right of the information subject, is the information subject or a legitimate agent.

6. Personal information items to be handled
① The “Company” handles the following personal information items:

1<Processing of civil complaint>
Required items: E-mail, mobile phone No., company telephone No., title, department, company name, and legal representative’s name and mobile phone No.
Optional items :

7. Once the purpose of handling the personal information is fulfilled, the “Company” destroys the personal information without delay in principle. The procedures, deadlines and methods of destruction are as follows.

-Destruction procedure
Information that is entered by a user is transferred to a separate database once its purpose is fulfilled (in the case of paper, a separate filing cabinet), and then destroyed after the designated period in accordance with internal directions or related laws on privacy protection. Personal information transferred to a DB is not used for any other purpose unless required by law.

-Destruction deadline
The personal information of the user is destroyed within 5 days of the final date of retention if the retention period expires and within 5 days of the date when the handling of personal information is judged as unnecessary for reasons such as fulfillment of handling personal information, termination of service, completion of business, etc.

-Destruction method

Personal information saved in electronic file format is deleted by means of a technical method that makes opening the file impossible.

8. Installation, operation, and denial of devices automatically collecting personal information

The “Company” does not use “cookies” that save and frequently load the usage logs of the information object.


9. Person in charge of protecting personal information
① The “Company” is responsible for overall personal information processing, and designates a person in charge of personal information protection as follows to handle complaints and damage relief from information subjects related to personal information processing.

▶ Person in charge of protecting personal information
Name :
Title :
Position :
Contact info :

② An information subject may inquire with the personal information protection manager and responsible department about personal information protection, unsatisfactory service, remedies for damage, etc. regarding the service (business) offered by the “Company.” The “Company” will reply to such inquiries without delay.

10. Change to Privacy Policy
①The present privacy policy comes into effect on the enforcement date. When there are any additions, deletions, or corrections of a provision according to related laws or regulations, such shall be notified at least 7 days before its application.

11. According to Article 29 of the Personal Information Protection Act, the “Company” takes technical, managerial, and physical measures for information security as follows:

1. Minimization and training of personnel handling personal information
The “Company” designates the minimal number of employees in charge of handling personal information so that the personal information is handled only by the designated individual(s) in charge

2. Technical measures for hacking, etc.
In order to prevent leakage and damage of personal information caused by hacking or computer viruses, the “Company” installs security programs, regularly updates and performs checks, installs systems in areas where access is controlled externally, monitors and blocks technically and physically.

3. Personal information encryption
A user’s password is encrypted when stored and managed and is known only to the user. For files including vital data, additional security functions such as encryption and file locking are applied.

4. Retention of access logs and forgery prevention
The logs of access to the personal information processing system are stored and managed for at least six months, and security functions are used to prevent forgery, theft, or loss of access logs.

5. Control of unauthorized individuals’ access
Personal information is stored in a physically separate location, and access control procedures are established and operated.


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If you have any questions about Natural Way, we will answer sincerely.

Headquarters
83-135, Haeryong-ro, Pocheon-si, Gyeonggi-do, Republic of Korea
Tel
031-535-7674
Fax
031-534-8114